Professional Services :: Deployment JumpStart Description

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Introduction

Venafi Server Encryption Manager (SEM) is a powerful tool -- helping organizations get their encryption environment under control. To quickly unlock the potential of this tool, Venafi Professional Services provides assistance in creating an inventory of a subset of the existing encryption technologies and placing a portion of the systems under management. Working side by side with an organization's deployment team, Venafi Professional Services will ensure immediate results from SEM and enable the complete deployment of SEM throughout the enterprise. The outcome of this engagement is the establishment of a repeatable and automated method to managing encryption.

The Deployment JumpStart will be performed by a Venafi Consultant at the customer location in two separate five (5) day onsite visits. As well as time spent offsite.

Tasks

The tasks to be performed by the Venafi Consultant are as follows:

• + Deployment Planning: The Venafi Consultant will work with the customer' project team to outline the steps needed to perform the deployment and agree on tasks, resources, and timelines for the duration of the engagement. This will be a pre-planning meeting that will be used to discuss prerequisites for the first five (5) day onsite visit.
• + SEM Implementation: The Venafi Consultant will install and configure SEM on a customer system.
• + Targeted Discovery: The Venafi Consultant will work with the project team to perform a limited Discovery. (Systems in immediate danger of outage may be identified at this stage.)
• + Targeted Management: The Venafi Consultant will use the results of the Discovery to place a targeted number of systems under management (up to 100 systems). This will be performed during the second five (5) day visit.
• + Final Deliverable Creation: The Venafi Consultant will create a summary of the activities performed and deliver a basic guide to support and maintenance of the system and the managed certificates.

Deliverables

The deliverables from this service are as follows:

• + Discovery Report: A report that will provide both a summary and details on the results of the discovery work done by the Venafi Consultant. This will be delivered at the end of the first five (5) day visit.
• + Discovery Report Meeting: A meeting that will discuss the results and findings of the Discovery engagement. This meeting will be used to help the customer understand next steps for the management of the encryption environment. This will be delivered immediately after the first five (5) day visit to prepare for targeted management implementation.
• + Support and Maintenance Document: A document that describes how to enter information for new managed systems, as well as maintenance and support of SEM.

Assumptions and Limitations

This service has the following assumptions and limitations:

• + Customer will provide:


• - A single technical point of contact to help the Venafi Consultant coordinate access to the required project materials and personnel.
• - All necessary equipment for the execution of the project tasks.
• - Involvement of the appropriate network, firewall, personnel, etc. to ensure appropriate connectivity to the target systems.
• - Response in a timely fashion to questions posed by Venafi regarding the project.
• - The onsite Venafi Consultant with any necessary building badges/passes, parking badges/passes and machine room badges/passes in order to carry out the service.
• - A safe working environment for onsite Venafi Consultant, including a workspace, telephone, and network access, if necessary to carry out the service.
• + The installation of any Venafi standard products must be done in a configuration that is currently supported by Venafi.
• + Venafi consultants may perform certain activities remotely (documentation, project management, etc.) that are still considered part of the service.
• + This service will be performed at a single customer location in a single five (5) day visit. Delivery of the final report may happen after the Venafi Consultant has completed the on site visit in order to ensure review.
• + Reasonable travel and living expenses are not included in the cost of the service.

Terms and Conditions

This service is offered subject to the standard terms of Venafi Professional Services, in effect as of the date the service is purchased by the customer.