One of the larger retailers in the US used to endure certificate-related outages every two weeks.
Their certificate management processes were insufficient—and senior management knew something needed to change. PKI teams were managing thousands of certificates with spreadsheets (while hundreds of thousands of other certificates were left untracked and unmanaged, period).
They lacked automation, and completed certificate signing requests manually, only adding needless risk to the process. Finally, they had rudimentary, extremely limited visibility into other team usage of certificates—and they knew building an in-house solution was cost-prohibitive.
Read this case study to learn how the retailer partnered with Venafi to:
- Eliminate ALL outages across business units using automation, and reduce company-wide outages by 80%
- Decrease the number of certificate-related incidents by 70%
- Automate more than 90% of all certificate management work, removing the need for spreadsheets once and for all
- Slash provisioning times from several days to under a minute
- Automatically enforce security policies and enable certificate self-service